Frequently Asked Questions
The following is a list of Frequently Asked Questions that are frequently asked by our customers. If you cant find your answer here then please call me or drop me a line on the chat over on the bottom right hand side of our web page. There you will find more answers to questions you may have.
What is Odarid
Odarid removes urine stains and odours in just 30 seconds without damaging your belongings. It's an all-purpose cleaner that's gentle to use and doesn't require dilution. Plus, it foams on contact with old urine stains, making it easy to locate the source of the odour.
Does Odarid remove stains?
Yes it is designed for removing stains and odours. It will also work on blood stains, water marks and coffee.
What can I use Odarid on
Odarid can be used on carpet, mattresses, concrete inside and outside, wooden floors, grout, bedding, curtains, walls, around toilets, patios, artificial grass, furniture, clothing, hedges/garden, wood and even your favourite golf shoes!
How do I use Odarid
Our suggestion is to begin by clearing away any waste residues before applying a generous amount of product to the affected area, either through a spray bottle or pouring it directly. Once applied, the product can either be left to dry on its own or removed using towels to extract any remaining residues.
Do I need to spot test before using Odarid
We advise spot-testing all items before using our product. Although our product will not stain carpets or furniture in their natural state, which means untreated by other cleaning chemicals, we cannot take responsibility for any previous carpet treatments or how our product responds to them. It is always recommended to spot-test the affected area before proceeding.
Where is Cleansmart Curtain Mould Remover made?
Cleansmart Curtain Mould Remover is proudly made in New Zealand and trusted by homeowners, tenants, and professional cleaners nationwide.
Does Cleansmart Curtain Mould Remover remove mould stains or just kill the mould?
Cleansmart Curtain Mould Remover is formulated to remove visible mould stains as well as treat the mould itself. This helps improve appearance and reduce lingering musty smells commonly caused by mould and mildew.
Is Cleansmart Curtain Mould Remover safe for rental properties?
Yes. This product is widely used by tenants, landlords, and property managers to restore mould-affected curtains without replacement. It can help maintain healthier living spaces and protect curtain assets when used correctly.
Can you remove mould from curtains without washing them?
Yes. Cleansmart Curtain Mould Remover is designed to remove mould directly on hanging curtains. Simply spray the affected area and allow it to work—no soaking, washing, or taking curtains down is required. This makes it ideal for large curtains, rental properties, and quick refreshes.
Should I remove the curtains before using the product?
No. The product is designed to be used while curtains are hanging, saving time and effort.
Do you supply property managers and letting agents with pet odour and mould treatment for end-of-tenancy cleans?
Yes. We supply property managers, letting agents and cleaning contractors across NZ with Odarid and Cleansmart Curtain Mould Remover in bulk and trade quantities for end-of-tenancy turnarounds. See our dedicated page for property managers for full details, or contact us for a trade quote.
Where can property managers find trade pricing and bulk order information?
We've put together a dedicated page covering trade accounts, bulk pricing and common questions from property managers and letting agents — see our Property Managers page.
What is the purpose of the Forsana Power Cleaner?
Forsana Power Cleaner is our higher-strength cleaner (6% Enhanced Hydrogen Peroxide) designed for tougher jobs around the home and workplace. It's perfect for:
Bathroom: Toilet stains and odours, surface mould, shower curtains
Kitchen: Oven cleaner, range hood filters
Laundry: Heavy cloth stains, washing machine cleaning
Floors: Carpet and wood floor stain remover
Extra Disinfecting Power: Deep cleaning of shared facilities
Biohazard Cleaning: Blood, faeces, bodily fluids, animal droppings
Outdoor: Patio furniture, outdoor equipment, canvas cleaning
Pet Care: Pet bed cleaning, toy disinfection, pet stain and odour removal
Whitening: Sneakers and white clothes whitening
It's a powerful yet eco-friendly solution for all your toughest cleaning challenges!
What Is Enhanced Hydrogen Peroxide?
Enhanced Hydrogen Peroxide is a powerful disinfectant cleaner that combines hydrogen peroxide with silver ions. This formula is designed to kill bacteria, viruses, fungi, and other harmful germs, while silver helps stabilise the solution, making it more effective and longer-lasting. Also, Forsana's Enhanced hydrogen peroxide is high quality and is 8 times more effective than standard hydrogen peroxide.
What makes Forsana's Enhanced Hydrogen Peroxide different from standard Hydrogen Peroxide?
Standard hydrogen peroxide is effective but can degrade quickly. Forsana's Enhanced Hydrogen Peroxide includes silver ions that stabilise the solution, making it more effective and long-lasting. Additionally, our formula is of the highest quality, with over and is clinically proven to be up to 8 times more effective than standard hydrogen peroxide. It's also one of the most environmentally friendly solutions, protecting your family's health while being gentle on the environment.
How does Enhanced Hydrogen Peroxide work?
When applied to surfaces, Enhanced Hydrogen Peroxide breaks down into water and oxygen, releasing active oxygen that destroys harmful microorganisms. The silver ions boost its stability and effectiveness by preventing bacterial regrowth.
Is Enhanced Hydrogen Peroxide safe for use around my family and pets?
Yes! Our Enhanced Hydrogen Peroxide is free from harsh chemicals like chlorine, alcohol, and synthetic fragrances, making it safe to use around children and pets. It's also food-safe, so you can use it to clean kitchen surfaces and utensils with peace of mind.
Enhanced Hydrogen Peroxide vs Bleach: What's the difference?
Enhanced Hydrogen Peroxide is a safer, eco-friendly alternative to bleach, offering powerful disinfecting without harmful chemicals. It breaks down into water and oxygen, leaving no toxic residue, while bleach can release dangerous fumes, damage surfaces, and harm the environment. Enhanced Hydrogen Peroxide is as effective but much gentler on you and your home.
Can I use the Everyday and Power Cleaner for other hydrogen peroxide uses?
Yes! Both Forsana Everyday Cleaner(3% Hydrogen Peroxide) and Power Cleaner (6% Hydrogen Peroxide) can be used for other common hydrogen peroxide applications. It is made from high-purity food-grade hydrogen peroxide and is suitable for all your household uses. Whether it’s for cleaning, plants, personal care, pet hygiene, or other tasks, you can count on Forsana for exceptional quality.
